By placing an order through the Echo Ears website you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures.
At Echo Ears, we're committed to providing you with high-quality products and excellent customer service. We offer a 60-day risk-free troubleshoot service to ensure your satisfaction with your purchase.
If you experience any issues with your product within 60 days of receiving it, please contact our customer support team. We will work with you to troubleshoot the issue and provide any necessary support.
Please note that we do not accept returns or exchanges for any other reason, including customer error, change of mind, or dissatisfaction with the product. We apologize for any inconvenience this may cause.
All items are tested accordingly by our team before being packaged and shipped off, to make sure the items being sent are fully working and face no issues.
Thank you for choosing Echo Ears. If you have any questions or concerns, please contact us at via email or use the contact us page. We're always here to help.
For inquiries regarding returns related to promotional events, please reach out to us at info.echoears@gmail.com, and we will provide you with the updated return address.
Disclaimer: These policies are verified for Echo Ears and able to be used against any claim. Please make sure to read these policies before placing your order.